Privacy Policy
Last Updated: November 4, 2025
1. Introduction
GrandShift ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email, phone number, date of birth, gender.
- Profile Information: Interests, preferences, and any information provided by the user.
- Business Information: Company details, licenses (for vendors)
- Payment Information: Bank account or payment method details
- Communications: Messages sent through our platform
2.2 Information Automatically Collected
- Usage Data: How you interact with our platform
- Device Information: IP address, browser type, device identifiers
- Location Data: GPS coordinates (with your permission)
- Cookies: To improve user experience and platform functionality
3. How We Use Your Information
We use your information to:
- Provide and improve our services.
- Process payments and transactions.
- Ensure platform safety and security.
- Comply with legal obligations.
- Analyze platform usage and trends.
4. Information Sharing
4.1 With Other Users
- Users may view vendor information (such as name, branch location, and necessary contact details for purchasing only).
- Vendors do not have access to any personal information about users.
4.2 With Third Parties
- Payment Processors: To handle transactions
- Service Providers: For platform hosting, analytics, support
- Legal Requirements: When required by law or to protect rights
4.3 We Never Sell Your Data
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption in transit and at rest.
- Regular security audits.
- Access controls and authentication.
- Secure data centers.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
7. Data Retention
We retain your information:
- While your account is active
- As needed to provide services
- To comply with legal obligations
- To resolve disputes and enforce agreements
8. Children's Privacy
Our platform is not intended for users under 18. We do not knowingly collect information from minors.
9. International Data Transfers
- Your personal data is stored and processed within the Kingdom of Saudi Arabia..
- We do not process or store your personal data outside the Kingdom.
10. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze platform usage
- Improve functionality
- Provide personalized experiences
You can control cookies through your browser settings.
11. Changes to This Policy
- GrandShift reserves the right to modify or update this Privacy Policy at any time.
- You will be notified of any material changes via email or platform notifications.
12. Contact Us
For privacy-related questions or to exercise your rights:
- Email: info@grandshifts.com
- Contact Support: Through our platform
Version 1.0 - Last updated: November 4, 2025